Tuesday, July 29, 2008

Customer Hall of Shame

We love our customers, we really do! At Second Wind, working with our customers is generally one of the benefits of the job. But sometimes...our affection is sorely tried. Recently we received a Nomad 2 data logger back for repair and it was infested with a agitated colony of ants, ant parts, and extra gross maggoty pupae! The ants came in through the openings for cables at the bottom part of the Nomad 2 enclosure. We actually offer these neat cable grips (part #380) that would prevent the problem, but whatever - please don't send us bugs! We have bugs of our own, thank you, and don't need any more.

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